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Data Protection Policy

Ck4 com Privacy Policy — Your Complete Guide to Data Protection

Every piece of your information on ck4 com is fully secure. Find out clearly how we use your data and protect your privacy.

Last Updated: January 2026

How We Protect Your Information

A quick overview of the key pillars of the ck4 com Privacy Policy

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SSL Encryption

All your data is protected with 256-bit SSL encryption. ck4 com uses bank-grade security to keep your data safe from hackers.

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No Third-Party Sales

Ck4 com never sells your personal information to advertisers or third parties. Your data is used solely to provide our services.

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Full Transparency

What we collect, why we collect it, and how we use it — all of it is openly stated in this policy. There are no hidden terms.

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Right to Correct Information

You may view, correct, or request deletion of your stored information at any time. This is a fundamental right.

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Cookie Controls

Ck4 com uses only essential cookies. You may opt out of non-essential cookies at any time. We never use tracking cookies without your consent.

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Payment Information Security

When transacting via bKash, Nagad, or Rocket, your payment information is protected in accordance with PCI DSS standards. No card numbers are stored.

1 Role

Ck4 com (ck4com.org) takes your privacy seriously. This Privacy Policy explains what information we collect when you use the ck4 com platform, why we collect it, how we use it, and the steps we take to keep your data safe.

By registering for or using our platform, you agree to this Privacy Policy. We encourage you to read it carefully. If you have any questions, please contact our support team.

Important: This Privacy Policy is an integral part of ck4 com's Terms and Conditions. Both documents apply together.

Ck4 com believes you should have full control over your own data. That's why we are always transparent about what we do — and don't do — with your information. Our Privacy Policy is designed with Bangladeshi users in mind, so every member can enjoy ck4 com with complete peace of mind.

2 What Information We Collect

Ck4 com collects only the information necessary to provide our services. Collecting unnecessary or excessive data goes against our policy. Below is a detailed breakdown of the types of information we collect:

Personal Identity Information

  • Name (First & Last)
  • Date of Birth (for age verification)
  • Mobile Number (for registration and verification)
  • Email address (if applicable)
  • National ID Number (for KYC verification)
  • Address (where required during the KYC process)

Financial Information

  • Payment Method Type (bKash / Nagad / Rocket)
  • Mobile Banking Number (for transaction verification)
  • Transaction History (for security monitoring)

Technical Information

  • IP Address & Device Information
  • Browser Type & Version
  • Login Date & Time
  • Gameplay Logs & Session Data
Type of Information Reason for Collection Mandatory
Name & Mobile Account Registration & Verification Yes
Date of Birth Age Verification (18+) Yes
Payment Information Deposit & Withdrawal Process Yes
NID / Passport KYC Verification (for large withdrawals) Conditional
IP & Device Information Security & Fraud Prevention Automatic
Gameplay Logs Fairness Verification & Dispute Resolution Automatic

3 How Your Information Is Used

Ck4 com uses your information only for specific, legitimate purposes. We never sell your data or use it for unrelated activities.

  • Creating, managing, and verifying accounts
  • Processing deposit and withdrawal transactions
  • Resolving gameplay-related disputes
  • Sending bonus and promotional offers (with your consent)
  • Maintaining Platform Security & Preventing Fraud
  • Meeting legal obligations
  • Providing Customer Service & Support
  • Improving the Platform Experience

Our Commitment: ck4 com never sells or transfers your information to advertisers, data brokers, or third-party marketing companies.

4 Data Retention & Duration

Ck4 com stores your information on secure servers and retains it only for as long as necessary. Even after an account is closed, certain data may be kept for a defined period to meet legal obligations.

  • Active Account Data: retained for the duration of the account
  • Transaction Records: 5 years after the last transaction
  • KYC documents: retained for 7 years post-verification (legal requirement)
  • Gameplay logs: automatically deleted after 1 year
  • After account closure: core data is retained for a minimum of 3 years

In cases of legal investigation or dispute, relevant data may be retained beyond its standard retention period.

5 Data Sharing & Disclosure

Ck4 com does not generally share your information with third parties. However, disclosure may occur in the following limited and necessary circumstances:

  • Payment Processor: Necessary information is shared to process transactions via bKash, Nagad, and Rocket
  • Legal Obligations: Information is disclosed upon order of a government authority or court
  • Technology Partners: Technology providers receive limited data solely to operate the platform
  • Fraud Prevention: Information may be cross-checked against industry-wide fraud lists
  • Business Transfer: In the event of a company merger or acquisition, your information may be transferred to the new owner

All third-party providers must comply with and be bound by ck4 com's privacy standards.

6 Cookie Policy

Ck4 com uses cookies to enhance your browsing experience. Cookies are small text files stored on your device.

Types of Cookies We Use

  • Essential Cookies: For maintaining login sessions and security — these cannot be disabled
  • Performance Cookies: Helps identify which sections of the site are used most
  • Preference Cookies: Remembers your language and settings
  • Analytics Cookies: To improve your site experience — you may opt out

You can delete cookies or block new ones at any time through your browser settings. Please note that disabling essential cookies may affect the functionality of certain site features.

7 Your Rights

As a ck4 com member, you have specific rights over your personal information. We respect these rights and endeavour to fulfil them in a timely manner.

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Right to Access Information

You may request to know what information we hold about you.

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Right to Rectification

You may request corrections to any inaccurate or incomplete information.

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Right to Erasure

You may request that your data be deleted under certain conditions.

Right to Restrict Processing

In certain circumstances, you may request that the processing of your information be temporarily restricted.

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Data Portability

You may request a copy of your data in a portable format.

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Right to Object

You may object to your information being used for marketing purposes.

Rights requests submitted to support are generally responded to within 30 days. In some cases, deletion of certain data may not be possible due to legal obligations.

8 Protection of Minors' Data

Ck4 com is intended exclusively for users aged 18 and above. We do not knowingly collect information from minors.

  • Age is verified at the time of registration
  • Proof of age may be requested in cases of doubt
  • Accounts identified as belonging to a minor will be closed
  • All collected data is permanently deleted

If you believe a minor has registered on ck4 com, please notify our support team immediately.

9 Security Measures

Ck4 com protects your data using industry-leading security technology. Our security team monitors the platform around the clock, 24 hours a day.

  • 256-bit SSL Encryption: All data transmissions are fully encrypted
  • Two-Factor Authentication (2FA): Additional security layer for your account
  • Firewall Protection: Advanced firewall protection against unauthorized access
  • Regular Security Audits: Regular Third-Party Audits
  • Data Backup: Data is backed up across multiple secure servers
  • Suspicious Activity Alert: Instant alerts for suspicious logins or transactions

PCI DSS Compliant: ck4 com's payment processing complies with the Payment Card Industry Data Security Standard (PCI DSS).

Please keep in mind that no method of transmission over the internet is 100% secure. You also need to stay vigilant — use a strong password, never share it with anyone, and contact us immediately if you notice anything suspicious.

10 Changes to the Privacy Policy

Ck4 com may update this Privacy Policy from time to time. When changes are made, we will update the "Last Updated" date at the top of this page.

  • For significant changes, an SMS notification will be sent to your registered mobile number
  • Continued use of the platform after any changes constitutes acceptance of the updated policy
  • We recommend visiting this page regularly to stay informed about any updates
  • Copies of previous versions are available from the support team upon request

To always receive updates on policy changes, make sure your profile has a valid mobile number and up-to-date contact details.

11 Contact Us

For any questions, complaints, or requests to exercise your rights regarding our Privacy Policy, please get in touch with us. Our support team is available 24/7, every day of the week.

Email Support

[email protected] — typically responded to within 24 hours

Live Chat

Log in to the platform and get instant help via Live Chat

When we receive a privacy-related request, we will verify your identity and generally provide a written response within 30 days. Urgent security matters are handled more promptly.

Join Safely — Your Information Is Secure at ck4 com

You've read our Privacy Policy — now register with confidence and enjoy the best gaming experience.

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